FAQs

General

You can have one active loan at a time. After you have successfully made all payments related to your loan, you can apply for a new loan just as easily as you initial applied for the first.

Yes, Serendipity Lending LLC is registered and authorized to make Unsecured and Deferred Deposit Loans.

No, you cannot make partial payments. All loan payments are realized through an ACH or an E-check debit entry of your bank account on the date your payment is due.

Getting Started

If your payment is late, as the loan agreement you signed stated, you agree to pay a late fee the greater of: (1) 5% of the unpaid amount of the payment, or (2) $30. If you fail to make a payment, within ten (10) days after any payment due date, we may, according to the loan agreement you signed, at our option, do any one or more of the following: (i) declare the whole outstanding balance due on your account immediately due and payable and proceed to collect it, (ii) close your account, (iii) exercise all other rights, powers, and remedies given by law, (iv) recover from you all charges, costs and expenses, including all collection costs and reasonable attorney’s fees incurred or paid by us in exercising any right, power, or remedy provided by this Loan Agreement or as permitted by law, and/or (v) send out a notice of negative credit report to a credit reporting agency as outlined in accordance with Utah Consumer Credit Code 70C-7-107.

It can take up to one entire business day to receive your funds, because the money is deposited directly into your bank account.

The maximum amount of money you can borrow can vary. Please contact a loan specialist for details.

According to the loan agreement, all loan payments are realized through an ACH or an E-check debit entry of your bank account on the date your payment is due.

After you e-sign the corresponding loan document, and then click “Approve” to approve the loan, it can take up to 24 hours for us to deposit the money into your bank account.

Simply create an account by starting a new loan application.

Making Payments

According to the loan agreement, all loan payments are realized through an ACH or an E-check debit entry of your bank account on the date your payment is due.

If you do not have the funds to make a payment, you can, prior to the date of your payment, request a loan extension using our automated extension tools in your account. The cost of the loan extension is $30.

You can request an early payment by contacting Customer Service.